On The Topic of Testimonials

If you've read some of our previous posts you've noticed a glowing endorsement from one of our clients.

With 2009 drawing to a end, and with a new year on the dawn, we felt that it may be well worth our time posting a few more testimonials which have found their way onto our desks this year.

We're not in the habit of gloating, but hey, sometimes it feels just nice to receive positive feedback and it always feels good to share it.

So with no further delay allow us to present five of this year’s spotlighted testimonials:

“We power our instrumentation with 3-CI cables. I used to have regular breakage problems before I started using them. I hated thinking about downtime due to a broken connection or something... (3-CI) have even implemented new ways for us to streamline our setup with custom products”

-Client Specializing in Field Information & Measurements Acquisition

 “We’ve replaced all of our PVC jacketed cables with 3-CI Polyurethane molded assemblies. 3-CI products are so much more rugged & reliable that we consider them a must for the numerous different industries that we serve with our control products & systems. The annoyance of cable related failures & downtime has been virtually eliminated.”

-Client Specializing in Motion Control Products & Services

“In my field you need to be able to depend on the integrity of our systems. Cable and connections need to work - that’s all there is to it. 3-CI has kept us working the way we want.”

-Client Specializing in Stimulation Equipment for the Oil & Gas Industry

The cables [used prior to 3-CI units] were not polyurethane; as the crew was rolling up the cable, at -30° C, the jacket started to shred off and fly all over. All of the cable was replaced with polyurethane ones from 3-CI. Their cable was flexible and suffered no damage when it was rolled up in -40° C. The jacket stayed flexible and pliable which saved us from building new cables. The cables even rolled out on the next work site, remained flexible and worked when hooked up."

-Client Specializing in Remote Field Satellite Communication

The cables that where sent with the NX-100 Controller to a HP50-35 from Yaskawa Electric did not last after a year in the water environment that we use to cut out our Spas. The cables became dangerous to use; they started shorting out and maintenance had used duct tape to fix the cables. Shorting out became a very big concern; if the controller got a shot it was possible that it would short out and not work which is $1000.00 to fix.  3-CI supplied polyurethane cables with an overmold on the connector which went into our production facility and onto our robots.  These cables are functioning very well in the wet conditions that the robot unit is in. The new cables are holding up and working better than the original cables.

-Client Specializing in Fixture Fabrications

Well there you have it folks; a few words straight from the people we work for everyday. As you can see we are committed to our workmanship and service. We hope to continue doing a top-notch job for all our customers in the present and future.

If you would like to know more about 3-CI products and services don't hesitate to give us a call at 403-250-2271 or email us at info@3-ci.com.

"EVERYBODY Was Copied On It!"

OK so this week we had a little occurrence which turned out to be quite a positive.

You see, one of our good customers checked out the 3-CI Today site and noticed a few items we did R&D work, and then eventually built for him.

Having a good relationship with our company he decided to send an email as a joke to one of our Accounts Managers to the tune of a complaint. Naturally we jumped into action with concern that a customer of ours was something less than completely satisfied with our product and service.

Well, all it took was one phone call for our customer to insist that he was simply pulling our leg much to our relief. Sensing our concern he immediately wrote us an email which we were grateful for. We've posted it below along with a sincere thanks to him for such a glowing endorsement.

As can be expected we have removed his name for privacy purposes.

The email follows:

“Hi Charles,

Please disregard that last email as it was meant to torture you only!

The truth is that we are very impressed with the work you & 3CI have done on all the products we have received & it was nice to see that some of our custom work made it into your display.

We certainly look forward to working with you in the future as you have proven that there are many applications that you can find solutions for – especially with our demanding requests & nearly impossible time-lines!

We appreciate your service & apologize for any misrepresentation this may have caused.

I am sending this to everyone such that they realize we are extremely happy with your service; product & 3-CI’s quality & workmanship.”

(Edited for privacy reasons)

Stay tuned for the Franken-Connector...

We've been reinventing the wheel here at 3-CI and and among the square, triangle and other designs has emerges a little jewel of interest.

Yes it came bubbling out of our lab just yesterday fresh with that out of the oven new-prototype-smell.

We'll be sure to do a writeup about this unit soon enough. Although I'm sure those of you who deal with connectors enough already have an inkling about the prospects of this unit... but I digress.

Wait no more and check out some brand new pictures of our new connector-mold hybrid.

Corrosion Proof Connectors

All Mill-Spec connectors in the market today are susceptible to physical corrosion simply due to the simple fact that they are comprised of a metal or some metallic compound.

Extended field use, especially in challenging environments, will eventually lead to the deterioration of connections and thus expensive diagnosis and replacement costs. To mitigate this problem one must be discerning when it comes to connector composition.

The ideal connector would be one made of a highly stable compound such as iron or titanium, however as you may have already guessed the costs would also be prohibitive.

Enter anodized connectors - units treated to enhance longevity in harsh environments.

To learn more about the anodization process please view the following Wikipedia article: Anodizing.

Within category of anodized connectors exist 2 major distinct form of connectors:

1. Black anodized connectors
2. Electroless nickel plated anodized connectors

Each has distinct advantages and vary according to price however 3-CI offers a third option: The Type III Black Zinc Cobalt Plate Anodized Connector. This connector has been shown to be almost on par with stainless steel in terms of strength and slightly better in terms of salt spray resistance.

To witness how the 3-CI Type III fares in comparison to a standard form of anodized connector please scroll to the images below. The black unit is a 3-CI Type III which has been in a harsh environment for several years. Note that it has only a topical buildup, which can be easily removed with a household agent such as C.L.R., and has sustained no structural damage. The second unit is a standard anodized connector which has been used in a comparable environment over a comparable duration of time; note it's severe structural corrosion.

3-CI Type III connectors offer the dependability required in sensitive field operations and come at a fraction of the price compared to other industry alternatives with similar resilience. An extra point of interest you may want to keep in mind, and please don't mind our gloating, is the 3-CI over-molds which have sustained virtually no damage over the years which have severely tested grit of the connectors they bind.

To find out how using a Type III connector can benefit your company please contact 3-CI at info@3-ci.com or 403-250-2271.